For products that only have character images, the actual color and design will be subject to the character image on our site rather than the other images. Please refer to our size chart to the individual product page before ordering for a better fit.ĬOLOR AND DESIGN: Generally, the actual color and design will be made to more closely resemble that of the mannequins than the character.
SIZE: Our size chart might be different from the standard US size chart. Please order ahead if you have a set deadline.If you need in rush, we suggest you can take a replacement one from our Ready to Ship. Some might take longer than our average processing/tailoring time (1-5 weeks). Processing/Tailoring time may vary depending upon each individual item. We suggest sending order cancellations via email rather than social private chat, thanks for your cooperation.ĭELIVERY: Because most items are made to order and made from scratch (unless stated otherwise, and unless clearance sale or ready to ship items), please allow 1-5 weeks before delivery.
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Atelier Ryza: Ever Darkness & the Secret HideoutĬANCEL: All products ordered from us can be canceled within 24 hours free of charge, but orders canceled after that are subject to a handling fee equaling 50% of the item price.Please contact us if you have any questions about a comment or the Guidelines. These guidelines may be revised at any time without prior notice. Comments may be anonymously quoted for promotional purposes.foot around 5.calf around 6.tube height 7. Include information about shipping, delivery, customs issues, or customer service experiences. Product name:Tales of Zestiria Sorey Shepherd White Halloween Cosplay Shoes Boots SKU:161214564 If you need to custom-made, please give us:1.your gender 2.Shoes Size 3.Attack other users or become overly argumentative.Include information that could become outdated, such as references to limited-time campaigns.Include information about other websites, stores, or sales.Include personal information, such as phone numbers, addresses, URLs, or email addresses.Use any language that others might find disturbing or NSFW language.
Use profanity, derogatory comments, or violent language.Write information unrelated to the product.Compose the majority of your comment in non-English characters.Comment removal is at the sole discretion of TOM.
If you have an inquiry related to the TOM Shop rather than purely about the product, please contact us through the contact form.Ĭomments that are not in accordance with the Guidelines and/or that violate TOM’s Terms of Use and/or other policies are eligible to be reported or removed. Important: Note that while this section will be somewhat monitored, personal topics related to your own orders, customer support related issues, and requests related to sales and promotion of the item are not guaranteed to be answered in a timely fashion by TOM staff. Feel free to post your thoughts on any expectations, excitement, etc. This discussion section is a place for TOM members to talk and discuss the product.